How many children can be on a live visit with Santa?

Dasher: A standard Virtual visit includes up to 3 children in your family from your home. However, for larger families and an additional fee per child can be arranged. Call or email Santa for that fee.

Can I personalize my Santa experience?

Dancer: Absolutely! That’s one of the best things about my virtual visit, you’ll be able to provide me with your children’s wish-list prior to the virtual call. Below is the link to personalize your childs experience. https://www.santakringlellc.com/virtual-santa-form

Will I receive a video with Santa?

Prancer: Yes! Your virtual visit will be capture & preserve and available for download.

How long is a Virtual Santa visit?

Comet: Santa visits are generally between 8 and 15 minutes long depending on how many children you have. Live sessions include some really fun workshop activities. Including a nice certificate signed and sealed. So set aside 10-15 minutes on average for your live visit

How early do I need to log on for my session?

Vixen: I suggest that you log on 10 minutes before your session to make sure your video and sound are working properly. After a short intro Santa Kringle will appear.

How can I make the video from my end look the best?

Cupid: I suggest sitting in front of the camera on your device and frame yourself from your shoulders up. Make sure that you don’t have any light behind you or to the side of you. Light from the front are best.

What kind of bandwidth do I need?

Donner: For best results please make sure you have a high-speed broadband connection.

Any additional questions?

Blitzen: If you still have questions, please feel free to call or email me 724.552.7334 or email Santakringle@mail.com

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